Helpful front counter. Towed my truck when it was totaled. I've visited on several occasions and got a variety of service, including not so friendly, but after my truck was totaled they were helpful. Having me sign an affidavit to keep co-part from getting it before I told them to. When I came back to get my stuff from the vehicle, one 20 something guy, who was new, saw I needed help and helped me by getting tools I needed to dismount the rack & he stayed to help me out! This was so nice because no other person even asked me. I was stressed about loosing my vehicle and having to deal with a new payment, renting another vehicle in the meantime etc. I wish I got his name! Way to exceeded my expectations.
Jennifer, we want to make sure you receive consistent service on every visit to show you how much we appreciate and value your trust. It means a lot to have you take the time to share about your experience. Feedback like this helps us continue serving our community the best we can. If there's any way we can be of help again, don't hesitate to reach out. -Randy and Rick
- Rick's Automotive Cleburne, LLC