Awesome customer service
Great service, friendly staff. In addition to the repairs my vehicle needed they replaced a missing lug nut. They thought they snuck it on there but I noticed right away and really appreciated that little touch. It shows true concern. And no they didn't charge me for it
Very impressed with Rick's Automotive. After 2 days at the dealership, they could not figure out why my automatic door wasn't working. It didn't take the guys at Rick's long to figure out what the problem was and fix it for a very reasonable price. Great communication from Byrd about the status of repairs and things to keep an eye out for as my van gets older. I would definitely recommend Rick's Automotive.
Very impressed with Rick's Automotive. After 2 days at the dealership, they could not tell me what was wrong with my van's automatic door. It didn't take the guys at Rick's long to figure out what the problem was and fix it for a very reasonable price. Byrd went above and beyond with communication and making sure all issues with my van were resolved before I took it home. I would definitely recommend Rick's Automotive.
I’m not one to leave online reviews (I actually think this is my first one) but I just have to brag on these guys. If you live in Johnson County and you’re taking your vehicle ANYWHERE but Rick’s Auto, you’re absolutely missing out! Not only do they provide professional and affordable service, but they truly do care about each and every customer they have the opportunity to serve. Honesty and integrity are not lost on these folks, and they always look to see that their customers are well taken care of.
Great communication and informative with anything I had to ask about! They would call me and ask me about my options before doing any additional services to my car. They gave me all of my possible options at a reasonable price! Thanks to all the staff for fixing my car!
Great service! Great inspection place.
We're grateful for all your support, Eric! Please just get in touch whenever we can lend a hand. -Byrd and Josh
Honest repairs and explanation.
Cameron, thank you for the support. Just reach out if we can assist you in the future. -Byrd and Josh
FRIENDLY COURTEOUS AND QUALITY WORK
Dick, we're grateful for the support. If we can lend a hand in the future, feel free to let us know. -Byrd and Josh
Excellent staff and service?
We're happy we had the chance to help, Rod! Just reach out if we can lend a hand with anything. -Byrd and Josh