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MON - FRI: 8:00 AM - 5:00 PM
5

I only take my cars to Rick’s! The service advisors are so friendly and knowledgeable! And the mechanics are the best in the business!

5

5

Prompt, kept me informed !

Steve, we're happy our communication fulfilled your expectations! Prioritizing customer updates is key for us. We're always ready to assist you. Rick's Automotive Inc.

- Rick's Automotive Cleburne, LLC
5

There is ALOT to be said for phenomenal customer service. I had my Tahoe towed and serviced several months ago (loose battery connections) by Rick’s. Started having similar issues again, took in this morning and when they looked at another set of cables (cause there’s a bunch) they noticed they were loose and sparking. They quickly tightened them and then wouldn’t let me pay anything. I tried, but they said it wasn’t a big deal! In today’s world it’s hard to find that kind of service.

It's great to know that you've had a positive experience with us! Our aim is to offer proficient and empathetic service. Your Tahoe's safety is important to us, and we're always ready to ensure its proper functioning. Feel free to contact us whenever you are in need. Rick's Automotive Inc.

- Rick's Automotive Cleburne, LLC
5

Always have appreciated the service and honesty from Rick's.

5

My place to go. This guys are professional, top notch equipment and reports. Been a customer since 2011. TY guys.

Richard, we're happy to have you as a customer since 2011! Thanks for your appreciation of our professional service and superior equipment. We’re here for your future needs. Rick's Automotive Inc.

- Rick's Automotive Cleburne, LLC
5

We're pleased with your five-star rating, Stephanie! Feel free to reach out if you need further assistance. Rick's Automotive Inc.

- Rick's Automotive Cleburne, LLC
4

So far all is well. However, I had to call to check on my truck and was then informed it as ready to pick up.

Thank you for your feedback, Julian. We're pleased to know your truck is in good shape. We recognize and regret the lapse in communication, as we aim to keep customers updated throughout their experience. Our aim is to enhance our management for improved customer satisfaction. Don't hesitate to contact us whenever you are in need. Rick's Automotive Inc.

- Rick's Automotive Cleburne, LLC
5

We worked though some communication issues due to another car with the exact same year model and same problem coming in at the same time. We also had an unusual issue that was more computer related than mechanical - not only was the customer service provided excellent as problems were solved regarding a very difficult to find sensor issue, their prices were fair. I cannot express enough how grateful I am for their patience with this mama wanting to send her son to drive to Fort Knox, KY, for his first assignment as a commissioned officer in the US Army in a vehicle we can trust to get him there safely. They met timelines that were stressful with patience and confidence that the issue was resolved! I appreciate Rick’s steadfast commitment to sending their customers home with quality solutions! Honest and straightforward automotive businesses are rare these days and Rick’s automotive is one of those businesses! I highly recommend them!

5

they found the problem and fixed it!truck light is working fine.at a reasonable price.

Michael, we're happy to know everything is working well and that you find our service reasonably priced. We're always here to assist with your automotive needs. Rick's Automotive Inc.

- Rick's Automotive Cleburne, LLC