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5

Having just moved to the area in October, I had no idea where to take my car after noticing fluid leaking. I asked my next door neighbor, who’s a business owner in Cleburne for more than 25 years, and he said to take it to Rick’s - they’re the ones he trusts. My cell phone broke so my initial communication with Rick’s was through their online appointment scheduler feature via email. Well, Byrd immediately responded and put me in touch with Josh to arrange to have the vehicle towed, since I didn’t want to chance getting stuck on the road especially without a cell phone. The entire process was completely stress-free: the kind tow truck driver arrived on time; Byrd managed my expectations on the work to be performed and the timeframe and followed up after my car was returned to me. I appreciate the caring customer service, honesty and integrity of Rick’s stellar team! My mechanic for life!

5

Very professional group of people. They took real good care of me and my car! And Michael the tow truck guy was great! Very professional, kind and super encouraging!! Thank you!!!

5

The skid plate on my front bumper fell down and folded underneath my car while driving home, making a loud, ungodly noise as it grinded against the pavement. Rick's Automotive took care of it quickly and didn't even charge me for it. Thanks guys!

Tyler, we know that sound, and it's worse than nails on a chalkboard. The important thing is that it's no longer an issue for you! If you ever need another quick fix like that again for your vehicle, we've got your back. -Byrd and Josh

- Rick's Automotive Cleburne, LLC
5

They have exceeded all expectations. Made me feel at home, fair, fast, and knowledgeable.

5

Billie, thank you so much for your review! Feel free to get in touch if we can lend a hand with anything. -Byrd and Josh

- Rick's Automotive Cleburne, LLC
5

After getting a thousand dollar+ estimate from the dealer, I took my car to Rick's it cost me $59 !

5

Awesome customer service

5

Great service, friendly staff. In addition to the repairs my vehicle needed they replaced a missing lug nut. They thought they snuck it on there but I noticed right away and really appreciated that little touch. It shows true concern. And no they didn't charge me for it

5

Very impressed with Rick's Automotive. After 2 days at the dealership, they could not figure out why my automatic door wasn't working. It didn't take the guys at Rick's long to figure out what the problem was and fix it for a very reasonable price. Great communication from Byrd about the status of repairs and things to keep an eye out for as my van gets older. I would definitely recommend Rick's Automotive.

5

Very impressed with Rick's Automotive. After 2 days at the dealership, they could not tell me what was wrong with my van's automatic door. It didn't take the guys at Rick's long to figure out what the problem was and fix it for a very reasonable price. Byrd went above and beyond with communication and making sure all issues with my van were resolved before I took it home. I would definitely recommend Rick's Automotive.