Very helpful. Offered to inspect additional items that might help my vehicles performance. Total charges were exactly as quoted.
The staff in the mechanic shop were amazing. Personnel were quick to respond to pick up my car forvunknown repair. I was kept apprised on the findings and the cost. I could not be more pleased with the service. Special thanks to "Burd"(sp) for helping me get my car back to me before holiday weekend! I will be coming back to back! Highly recommend these people.
I had a great experience at Ricks. Was just traveling through when alternator went out and Ricks got me in by 9:30 and I was back on road by noon. Worked with me all the way
HAD PROBLEM ON COMPANY VEHICLE STARTING. THEY DIAGNOSED THE PROBLEM QUICKLY AND REPAIRED THE VEHICLE IN A TIMELY MANNER. VERY PLEASED WITH THEIR WORK AND CUSTOMER SERVICE.
I guess the best way to tell how I rate Rick's is to say I won't trust my car to anyone else. Not only does this wonderful group stand behind their work, but they are always dedicated to customer service. They know their customers by name; they work hard to keep the cost at a reasonable level especially for some of us senior citizens who live on fixed income. You can't ask for more than that. Love having the team at Rick's work on my car. You will, too.
Thanks for doing a good job.
If I could give more stars, I surely would! Also, if I would've had the opportunity to hug Byrd before writing this review, I would be even more elated to do so!
Well here's my very 1st experience at Rick's : Car has been giving me a chain reaction of problems lately. These problems would leave my engine light on after a fresh repair.... Couldn't get down to the problem with anotber mechanic, and communication wasn't the best. Well after googling this location, and having the courage to go alone, I was well taken care of in under an hour. I walked in with so much to say because my car had stopped twice and shook out of control right before walking through door. I had no appointment. I was so shook up that I had to stop running my mouth to let Bryd know that I'm DEAF!! He was very patient and goes on to greet me in ASL!! Right then I knew was at home! Like finally some real communication. I was educated on everything that went down and things to look for in the near future. Needless to say, I walked out with no check engine light, no shaking, oil change, and windshield wipers, all under an hour! To God be glory paying wasn't a burden! Excellent experience and I look forward to many more, as my car is an older model and is expected to need some TLC. Bryd handled me the whole time and I'm beyond greatful for his patience!!!!!
I Will visit them in the future.
Great Staff & Fantastic Prices!
It's a pleasure doing business with those guys - honest, fair, and I don't have to worry about the repairs - will definitely use them again!!!!!!